FAQs

Frequently asked questions….


Can we come in and try on some of the clothing or sensory items?
Yes, we are open to the public Monday to Friday and open on the weekends by appointment only.

Where are you based?
We are on the Sunshine Coast. Not far from Maroochydore.

Can you purchase specific items from us?
We will endeavour to get any item you need/want.

Do you post items to anywhere in Australia?
Yes we do.

Where are you located?
100 Enterprise Street, Kunda Park, 4556

How can I contact you?
Your more then welcome to come into our store, give us a ring, visit our online website and contact us through email or even on our social media accounts through Facebook and Instagram.

What is your Facebook account?
Your Capability Store

What is your Instagram account?
Your Capability Store

Why did you start this business?
Very good question. Our youngest child Keira was born with congenital CMV. She is profoundly deaf, nonverbal at the age of 6, autistic and vision impaired. Over the years, I have found it hard buying her toys, clothing, nappies etc. I have always wanted to try clothing on her first before spending a small fortune to then realise it doesn’t fit. I wanted to be able to provide this type of place for other families going through the same troubles.

What do I do if I never received my order?
Please call or email us with your contact details and order number and we will chase it up for you.

How do I make sure I order the right size?
We have a bricks and mortar store, so you are welcome to come in and try on first. Or there will be a sizing guide attached to each product.